Funding, Fees & Rebates

All private consultation fees must be paid in full at the end of each session. If you have private health insurance, you may be entitled to claim a rebate. Please check with your Health Fund before booking your appointment.

What you will need before making an appointment

Before booking an appointment, we will need to have completed and returned your Client Registration Form and Consent form. Click here to request copies of these documents.

Consultation fees for Medicare sessions must be paid in full at the end of each session. We can usually arrange for your Medicare claim to be lodged on the day. Most clients receive their rebate in their nominated bank account within 2 business days.

To receive a Medicare rebate, you will need to be referred by your doctor through one of the following Medicare programs.

What you will need before making an appointment with us for Medicare services

Before booking a Medicare session you will need to send us:

1. A copy of the current Mental Health Treatment Plan (MHTP) completed by a General Practitioner or Psychiatrist (for Better Access only).
2. A referral signed by a General Practitioner, psychiatrist or paediatrician which includes the following information:

• Patient’s name
• Patient’s date of birth
• Patient’s address
• Diagnosis
• List of any current medications
• Number of sessions the patient is being referred for.

3. Your completed Client Registration Form and Consent form. Click here to request copies of these documents.

Receiving your rebate for Medicare services

If you or your doctor have provided us with a valid referral we can usually arrange your Medicare claim on the day when you pay through HICAPS (in person) or Medipass (online), or if you prefer you can claim it yourself through MyGov or the Express Plus Medicare mobile app after we receive your payment. Instructions on how to claim can be found on the Service Australia website by searching ‘Medicare claims’ or by clicking here.

* through Better Access

^ through Chronic Disease Management

# through Complex Neurodevelopmental Disorders and eligible disabilities

What you will need to be eligible for services under Workers Compensation or CTP with us

You will need to be referred by your treating doctor and have approval for psychology services from the insurer. Workers Compensation insurers typical

In most cases where approval has been provided services are fully funded by the insurer without cost to the patient.

What you will need before making an appointment with us for Workers Compensation or CTP services

Before booking an appointment, we will need to have received:

1. Contact details for the Insurance company or the icare Case Manager
2. Your Claim Number
3. A valid referral letter from your treating doctor
4. An approval notification from the insurance company (or icare)
5. Your completed Client Registration Form and Consent form. Click here to request copies of these documents.

Learn more

Services funded through the National Disability Insurance Scheme (NDIS) are charged according to  current NDIS Support Catalogue. Please note that services provided through the NDIS are necessarily more complex and require additional resources. This is reflected in the fees.

NDIS participants can access our services where their NIDS plan states that Improved Daily Living Supports are:

1. Self-managed: Where the participant claims funding from their NDIS plan to pay providers themselves or have their plan nominee or child representative do this on their behalf. In this case providers will invoice them directly for supports they have agreed the providers will provide.

IMPORTANT: Payment is required at the end of each session or event of service

2. Plan-managed: Where the plan management provider will make claims and pay providers on the participant’s behalf for supports, they have agreed the provider will provide.

IMPORTANT: The invoices will be sent to the nominated Plan Manager. The participant will only incur costs where we are unable to receive payment through the NDIS.

3. NDIA-managed: Providers will claim payment directly from my NDIS plan based on active service bookings. Where supports are NDIA-managed, only NDIS registered providers can be used.

IMPORTANT: Payments will be claimed through the NDIA provider portal on the day of each session or event of service. The participant will only incur costs where we are unable to receive payment through the NDIS.

What you will need to be eligible for NDIS services with us

A current NDIS plan This must include Improved Daily Living funding available for the number of hours you allocate to us to provide the service. This is usually listed in the NDIS Plan under Capacity Building Support in the Funded Supports Information section.

What you will need before making an appointment for NDIS services

Before booking an appointment, we will need to have received:

1. Originals of our Client Registration and Consent forms completed and signed by the participant or their Participant’s representative (as identified in the NDIS plan). Click here to request copies of these documents.
2. A completed NDIS Service Agreement signed by the participant or their Participant’s representative (as identified in the NDIS plan) and a recognised representative of Grant Lyall Psychology Services. Click here to request copy of our NDIS Service Agreement.
3. A copy of the participant’s current NDIS plan

Invoicing details (Plan Managed only)